09 Sep 2010
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Invalid email or serial number error message
Invalid email or serial number error message
Solution
If you are receiving an error message stating "Invalid email address or serial number" and you are using the email address and serial number you received in your welcome email, Here's what you can try.
=> Combination 1.
Try your username and the serial number provided in your welcome email: (see image below)
If the that fails then you can try combination 2:
=> Combination 2.
Try using your username and the password you received in your welcome email.
If this still fails to resolve the issue then please also try Manual Activation
.
Article Details
Article ID:
27
Created On:
02 Jul 2009 12:33 AM
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