09 Sep 2010 
Support Center » Knowledgebase » I can't access your sites
 I can't access your sites
Solution If you can't access any of our sites and you only get 404 error...

We will need your IP address in order to solve this problem. 
Below there are some short instructions on how to get it:

1. Visit this address: http://www.myipaddress.com/show-my-ip-address/
2. Note down your IP address (it should look something like - 183.57.223.227 - or at least in this format)
3. Provide your IP address via chat, phone or email.

As soon as we get it we will be able to fix the problem and get back to you when it is ready



Article Details
Article ID: 32
Created On: 30 Apr 2010 07:48 AM

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